This website (“the website”), is provided by the Hamilton County Municipal Court Help Center. The data controller is the Help Center. A data controller determines how and why personal data is processed.
When you use the website, the data we collect from you includes:
We use Google Analytics to measure the performance of the site. Google Analytics stores information about:
We collect personal information you provide in the contact or feedback form in order to improve the site based on user input, including feedback about how the website could be improved and what information might need to be updated.
We use IP information and Google Analytics software to collect information about how you use our application. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, like to improve site navigation and what content to provide. This analytical information helps us improve the browsing experience of our website, update relevant content, and improve the overall design of the site.
We need the data described above to
We share your information internally at the Help Center to facilitate and manage the purposes listed above. This includes third parties whom the Help Center engages to process your Personal Information on our behalf for the purposes stated above, such as vendors who help the Help Center with our services and web hosting.
The data we collect may be shared with other groups inside the Hamilton County Municipal Court Help Center and with other research partners who are doing academic work on access to justice.
We will not:
We may use your behavior on the site for academic research, though in no way will personally identifiable information be included in research or general publications.
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
We will only retain your personal data for as long as:
This cookie policy provides you with more information about cookies, what types of cookies we use and how we use them. Our website uses cookies with the intention of providing you with a user experience that best suits your needs, while concurrently allowing us to improve the design and functionality of the site. Cookies can be adjusted or disabled, and this policy provides you with instructions to do so.
A cookie is a file designed to contain a small amount of user and website information stored on a user’s computer. The file interacts with the user and the website to provide a webpage tailored to the user through its awareness of information held within the file.
Cookies also have the ability to carry all or parts of the information stored within the file to other websites that the user may visit or to third parties.
We use third-party, session and persistent cookies and similar technology to collect aggregate (non-personal) information about the website’s usage by all of our visitors and to help us remember you and your preferences when you revisit the website. These cookies may stay on your browser into the future until they expire or you delete them.
Further general information about cookies and how they work is available at www.allaboutcookies.org.
We may allow selected third parties to place cookies through the Sites to provide us with better insights into the use of the Sites or user demographics. These third parties may collect information about a user’s online activities over time and across different websites when he or she uses the platform.
You can change your cookie settings by reviewing your internet browser’s cookie options. The links below to popular browsers may help you understand your cookie options better. Typically, such information can be found under the browser’s ‘Help’, ‘Preferences’ or ‘Options’ menus.
Should you choose to decline or block cookies by adjusting your browser settings, including cookies essential to the website. Please note that all or parts of our website may not be functional or accessible to you. Our website will issue cookies as soon you visit it, unless your browser cookie settings are adjusted to prevent such an occurrence. Please review the information provided in this cookie policy on adjusting cookie settings for the browser of your choice.
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.
Personal information provided to us by users outside of the United States may be transferred to other countries such as the United States, where data protection laws may differ from those of your home country. By providing us with your information you acknowledge that your information will be transferred to the U.S. and processed on servers in the U.S. However, all reasonable steps will be taken to protect your privacy in accordance with the applicable data protection laws.
You have the right to request:
You can also:
If you have any of these requests, get in contact with the Help Center.
This site may contain links to other websites.
This privacy policy only applies to the Help Center website, and doesn’t cover other sites that we link to.
We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.
If these changes affect how your personal data is processed, we will take reasonable steps to let you know.
Contact us if you:
Hamilton County Municipal Court Help Center
Hamilton County Courthouse, Room 113
1000 Main Street
Cincinnati, OH 45202
info@cincyhelpcenter.org
Last updated January 2021